Shipping an Returns
Welcome to our world of bespoke bridal elegance! We take immense pride in crafting exquisite wedding dresses, each tailored with meticulous attention to detail to bring your dream gown to life. As we operate on a made-to-order basis, ensuring the perfect fit and design for every bride, we regretfully cannot accommodate returns or exchanges.
Our commitment to providing you with a unique, personalized experience means that each gown is created exclusively for you. From the moment you place your order, our talented team of artisans and designers invests their expertise, time, and passion into bringing your vision to reality.
Regarding shipping, we understand the importance of a secure and timely delivery for such a treasured purchase. Shipping fees vary based on the destination country and are calculated during the checkout process. Rest assured, our shipping methods are reliable and aim to ensure that your gown arrives safely and promptly at your doorstep.
Please note that international shipments may be subject to customs duties or taxes, which are the responsibility of the recipient upon delivery. However, we strive to make this process as smooth as possible by providing necessary documentation and guidance throughout.
While we stand behind the quality and craftsmanship of our creations, should you have any concerns upon receiving your gown, please do not hesitate to contact us. Our dedicated customer service team is here to assist you and address any inquiries or issues you may have.
We want your experience with us to be as seamless and joyful as possible. Your satisfaction is our priority, and we're honored to be a part of your journey in finding the perfect gown for your special day. Thank you for choosing our boutique for your bridal needs. We're delighted to play a part in making your wedding dreams come true.